THE MISS FIX IT EXPERIENCE TIMELINE

Below is the path that built the operator I am today — the systems I fixed, the workflows I rebuilt, and the chaos I turned into clarity.

Time & Attendance Coordinator — B2Gold Nunavut

Edmonton, AB | Jan 2024 – Nov 2025

Led timekeeping and compliance operations for 1,000+ employees, improving accuracy and reducing payroll errors through tighter internal controls and collaboration across HR, Payroll, and Audit.

  • Owned end-to-end timekeeping + compliance processes aligned with CRA and SOX standards.

  • Redesigned timekeeping workflows, reducing payroll errors by 75% and strengthening accountability.

  • Partnered with HR, Payroll, and Audit to resolve discrepancies, standardize documentation, and ensure full audit readiness.

  • Served as the central liaison across departments to maintain accuracy, transparency, and compliance.

Office Operations Coordinator — TribalScale

Remote, Toronto, ON | Oct 2022 – Oct 2023

Backed the C-Suite and cleaned up company-wide operations — rebuilding KPI tracking, tightening policies, and coordinating cross-team workflows.

  • Built KPI frameworks in ClickUp with the Chief of Staff, boosting visibility and cross-department accountability.

  • Implemented travel + expense policies that cut costs by 40% while improving compliance.

  • Led resourcing and staffing conversations with the CEO, COS, Engineering, and Product teams to remove operational blockers.

  • Strengthened budget oversight and executive reporting for multi-department operations.

Executive Operations Assistant — Mala Collective

Remote, Toronto, ON | Mar 2022 – Oct 2022

Ran the operational engine behind product launches, vendor workflows, and cross-team execution — keeping everything moving, aligned, and on time.

  • Implemented Asana and built standardized project workflows, enabling teams to deliver 13% ahead of schedule.

  • Built KPI dashboards + executive reports to support data-driven decisions across HR, Finance, and Ops.

  • Managed vendor contracts, procurement, and budgets across a rapidly scaling environment.

  • Strengthened communication + alignment between leadership and operations.

Business Coordinator — Evolve Hair Studio

Toronto, ON | Mar 2021 – Mar 2022

Ran daily operations for a high-volume service business, improving workflows, scheduling, and team coordination.

  • Managed scheduling, vendor relationships, budgets, and inventory.

  • Introduced standardized workflows that reduced booking errors and strengthened team accountability.

  • Created service KPIs that improved staffing and pricing decisions.

  • Upgraded administrative systems and tools, increasing team performance and scalability

Business Coordinator — Studio Fontana

Toronto, ON | Nov 2019 – Nov 2020

Oversaw daily operations and vendor coordination while rebuilding workflows, onboarding systems, and administrative processes to support a rapidly growing service environment.

  • Managed day-to-day operations including budgets, leases, scheduling, and inventory to maintain reliable, cost-effective performance.

  • Standardized onboarding and workflow processes to reduce errors, improve service delivery, and strengthen overall team accountability.

  • Optimized administrative systems by redesigning workflows and implementing better digital tools, increasing team productivity and enabling scalable business growth.

  • Enhanced vendor coordination and communication streams, improving operational efficiency across the studio.

Medical Administrative Coordinator — Old Scona Medical Clinic

Edmonton, AB | Jan 2018 – Sep 2019

The role where precision, discretion, and operational discipline began.

  • Managed patient scheduling, documentation, and medical records with strict accuracy.

  • Collaborated with physicians, legal teams, insurers, and labs to maintain compliance and support high-volume operations.

  • Strengthened workflows around scheduling, reporting, and cross-department communication.

EDUCATION

McMaster University

Diploma in Business Administration (In Progress)
Oct 2025 – Dec 2026

Strathcona High School

High School Diploma — Awarded 2016

CERTIFICATIONS

Asana Workflow Specialist

Asana Academy — 2025

ClickUp Expert Certification

ClickUp University — 2025

Google Project Management Certification

Coursera — 2025

You’ve seen what I’ve built.

Now let me fix what’s slowing you down.

contact